Common Questions SMEs Ask Before Engaging Us
Frequently Asked Question
(FAQs) for U2 Asia Solutions
Choosing the right IT solution Singapore can be challenging.
These are the most common questions businesses ask before engaging our team.
Enterprise Software Solutions
What software solutions does U2 Asia Solutions provide for SMEs?
as part of our comprehensive IT Solutions Singapore, U2 Asia Solutions provides a robust suite of digital tools designed for scalability. Our core offerings include AutoCount Accounting, Sage UBS, and Million Software, which are integrated with ERP and Inventory Management systems. We specialize in transforming static business processes into automated workflows that align with Singapore’s digitalization roadmap.
Can your software integrate with AI and automation?
Yes. In line with the Singapore Government’s push for Artificial Intelligence adoption, our systems now support AI-driven automation for data entry, predictive analytics, and automated bank reconciliation. This integration helps SMEs reduce manual errors and qualify for higher-tier grants focused on advanced capability development.
Is the software compliant with Singapore’s accounting standards?
Absolutely. All our accounting solutions are fully compliant with IRAS (Inland Revenue Authority of Singapore) standards. They are enabled for InvoiceNow (networked e-invoicing via Peppol) and are ready for the latest GST rate changes. Our software ensures that your financial reporting meets all ACRA and IRAS regulatory requirements seamlessly.
Government Grants (PSG & EDG)
Which U2 Asia Solutions are eligible for the PSG Grant?
Our pre-approved solutions, including AutoCount and ERP systems, are eligible for the
How can U2 Asia help us with the EDG Grant?
We assist in upgrading core capabilities through projects that typically span 12 to 18 months with support levels up to 50% (support period for sustainability-related projects has been extended, and will be supported at up to 70%). Upon project completion and audit, we guide you through the claim process where funds can be disbursed as fast as 14 working days via PayNow Corporate, or 6-8 weeks via GIRO.
What are the basic eligibility criteria for these grants?
Your business must be registered and operating in Singapore with at least 30% local shareholding. Additionally, ensure your final claims are submitted through the
E-Commerce & Web Development
Do you provide customized E-commerce development?
Yes, we build secure, growth-focused E-commerce platforms designed for high user adoption and seamless performance, integrated with inventory and accounting backends.
Will my website be mobile-responsive and SEO-friendly?
Every system and website we develop is fully optimized for mobile devices and built with SEO best practices to ensure maximum visibility on search engines.
Support & Security
What kind of post-implementation support do you offer?
We provide comprehensive technical support, including troubleshooting, software updates, and training workshops to ensure your team can utilize the systems effectively.
How do you ensure the security of our business data?
We implement robust encryption and secure database management in all our IT solutions to protect your commercial-in-confidence data from unauthorized access.